Some news sites reported about Actor Anusree’s shock and
anguish over paying Rs 250 for chicken puffs, black tea Rs 80 and Rs 100 for
Coffee at a restaurant in Thiruvananthapuram International Airport. When she
posted this on her Facebook, several netizens protested against the Kitchen
Restaurant that charged such high rates for snacks and beverages.
A Member of Parliament (MP) from Kerala is expected to raise
the issue of this fleecing at the airport in Loksabha.
Actress Anusree's profile pix in FB and below her post related to Chicken Puffs
Those who have read Freakonomics, the best seller by Stephen
J Dubner and Steven Levitt will understand that such premium pricing in some
locations is not unusual and is quite universal. The places where you may have
to shell out such premium prices for mineral water, food, beverages are in cinema theatres, railway stations,
airports, on flights, beaches, tourist
centres and five star hotels.
In these places, the seller has a monopoly, there won’t be
any other seller offering at a competitive rate and the nearest seller may be a
few kilometres away. Those who are thirsty or hungry need to pay higher rate at
such places but if they can hold on and take the trouble to go a few kilometres
they’ll get more variety fare at cheaper rates. It’s your choice.
There may be other factors behind the higher prices. The vendor
who runs the restaurant at airports or railway stations may have paid a huge
license fee to get a space there and may be paying higher rent compared to a
similar place in the town or city. Remember, not many people will buy huge
quantities of snacks or beverages in airports or five star hotels or inside
flights.
In a flight you may have to shell out Rs 500 for a sandwich
supplemented with ketchup or assortments whose actual value may be hardly Rs 50
or 75/-. Once a co-passenger in a Kingfisher flight from Bangalore told me he
never thought food is not given free in budget flights but he chose not to buy
despite being hungry as he was not willing to shell out Rs 500 for a small pack
of food.
In Thiruvananthapuram International Airport, if the particular restaurant sells 100 pieces of puffs daily (quite unlikely), their earnings would Rs 25000 and sells hundred 100 cups of coffee(Rs 10000). A business outlet in such a place needs to have atleast such volumes to justify their existence there – after all they need to meet A/c, higher rental, employee costs, raw material costs and their potential is limited to number of passengers who may choose to buy at this rate.
My wife who checked in at Taj Hotel in Chennai the other day said Idli, Vada and Tea for breakfast costs Rs 500 and she chose to go to a nearby local restaurant and got it for less than Rs 100. In fact, many people who stay in five star hotels don't eat from there unless it is sponsored by their company or somebody else.Why pay more if you can get better quality at very reasonable price from a way side dhaba?
In Thiruvananthapuram International Airport, if the particular restaurant sells 100 pieces of puffs daily (quite unlikely), their earnings would Rs 25000 and sells hundred 100 cups of coffee(Rs 10000). A business outlet in such a place needs to have atleast such volumes to justify their existence there – after all they need to meet A/c, higher rental, employee costs, raw material costs and their potential is limited to number of passengers who may choose to buy at this rate.
My wife who checked in at Taj Hotel in Chennai the other day said Idli, Vada and Tea for breakfast costs Rs 500 and she chose to go to a nearby local restaurant and got it for less than Rs 100. In fact, many people who stay in five star hotels don't eat from there unless it is sponsored by their company or somebody else.Why pay more if you can get better quality at very reasonable price from a way side dhaba?
Price is not cost + reasonable profit
Many people think, price of a product is just cost plus
reasonable profit. But most often that is not the case. It is basically about
how much the customer will be willing to bear and uniqueness of the product.
Value rests in the mind of the buyer. You are the king, not the seller.
Pricing
(Price theory) is an important topic in
micro-economics and it is difficult to go into the nuances of it all in this
blog. I don’t expect Anusree , a
talented actress of Diamond Necklace, Mahashinte Prathikaram and Oppam fame to
know all these things related to economic theory but going by the huge number
of shocked people who reacted to her FB post, I am worried a large majority
doesn’t understand it at all- despite the fact that we are all consumers in one
way or the other.
Tailpiece: Anusree comes from film industry where super stars get crores of rupees from a single film and ordinary people who earn below Rs 500 per day queue up to watch them do all sort of stunts and drama!
It's true that certain places like cinemas charge higher rates for food and beverage. But your suggestion that one may chose to have competitively priced food a few kilometres away is far from correct. Mostly the crowd goes for a snack or so during interval where one cannot get out. Even if one wants to, outside food is not allowed and one is forced to buy food from this outlet. Same goes with airports. So where is the option for a customer to choose, where one cannot even leave the place? In such scenario, one is at mercy of this exorbitantly charging outlets. Now, when more and more people are travelling by flight, have anyone heard of economics of volume? I fully endorse the view of Anusree.
ReplyDeleteIt's true that certain places like cinemas charge higher rates for food and beverage. But your suggestion that one may chose to have competitively priced food a few kilometres away is far from correct. Mostly the crowd goes for a snack or so during interval where one cannot get out. Even if one wants to, outside food is not allowed and one is forced to buy food from this outlet. Same goes with airports. So where is the option for a customer to choose, where one cannot even leave the place? In such scenario, one is at mercy of this exorbitantly charging outlets. Now, when more and more people are travelling by flight, have anyone heard of economics of volume? I fully endorse the view of Anusree.
ReplyDeleteBut here what Anusree did wrong, now passengers are well awared about the price in airport so they can have the food from outside I meant we can choose...
ReplyDeleteBut here what Anusree did wrong, now passengers are well awared about the price in airport so they can have the food from outside I meant we can choose...
ReplyDelete