Monday, June 26, 2017

When All is Not Lost in the Hurricane Ophelia

My first experience of a natural calamity was in 1978 when most of Trivandrum city’s low-lying areas were drowned in neck deep water. Water rushed into our home too but only at ankle length. Outside our house, lots of mud pots, utensils from houses were seen floating while some people skilfully swam in the muddy waters. Thatched huts and mud walls fall easily as water rushes in. Schools and colleges are closed. Snakes, frogs all sort of reptiles enter the houses. The elderly and the children easily catch infectious diseases and end up in hospital.

The newspapers and the radio will be filled with news of missing people, drowned, damage to houses, buildings and roads. After the 1978 floods, I saw two other such floods hit Kerala and once we (Me and wife Aswathy) narrowly escaped landslide as we were returning from honeymoon in July 1997 in Munnar.

When you are child you watch all these displacement and destruction with ease, but as you grow up each natural calamity creates fear, panic and a feeling of helplessness.  The large-scale destruction in the Mumbai floods a few years ago and recently in Chennai are stark reminders of how weak mankind is against an unexpected natural calamity that can strike any moment in our lives.

As I read Danielle Steel’s Rushing Waters, I got reminded of all the natural disasters I have heard about and seen. In junior college, we had a poem in Hindi by Harvansh Rai Bachan (father of Bollywood superstar Amitabh Bachchan)-Need ka nirman phir phir. The central theme is that destruction and construction keep happening in sequence. Rebuilding is an essential part of nature after a disaster.

In Rushing Waters, Danielle Steel peeps into the lives of a few men and women whose lives change for the better after the destruction unleashed by Hurricane Ophelia. Physical losses are inevitable in those living in downtown areas as proximity to rivers and below sea level elevation makes it vulnerable to destruction.

Ellen, an interior designer in London and Charles Williams, a British investment banker travel to New York for business and to visit their family only to get caught in the Hurricane. Ellen could help her mother Grace shift to a shelter while Charles could be with his separated wife and two daughters. 

Apart from creating an atmosphere of anxiety and stress ahead of the Hurricane Ophelia which is experienced by Ellen and Charles in the flight from London itself, the onset of the hurricane, the sudden rush of waters in downtown area, the darkness, strong winds all bring the reader right into the thick of action.

Even as each of the characters face the Hurricane right before them, an inner turmoil is going on in their lives which has to do with their close relationships with spouse, lovers or for those alone, the longing for friendship.

Then the story of the three musketeers of NYU, Anna, Peter, Ben and his black Labrador Mike. Despite, Anna’s request to come to her uptown home, Peter and Ben chose to stay back and finally they were drowned in the rushing waters and loss of Ben caused a trauma that couldn’t be erased so easily for Anna and Peter.

For the ER Doctor Juliette Dubois, fighting to save thousands of lives amid darkness and no electricity, the hurricane also creates an opportunity to find her soulmate.

The different emotions of people-agony, pathos, shock, disappointment, fear in different situations creates an empathy while each victim find a way out of the tragedy only to emerge stronger. As the author notes lives of some people change for the better after a hurricane no matter it may take several months to bring their homes or property back in shape.


It was a chance visit the author’s FB page that made me search for a Danielle Steel book and don’t regret it. Now understand what makes her the favourite of millions of readers worldwide and why they wait eagerly for each new work. . As is evident from the comments posted in her FB page about her latest book The Duchess. She has written over 90 books most of them bestsellers

( Rushing Waters: Danielle Steel, Penguin India, 2016, INR 599 PP 319)

Wednesday, June 14, 2017

Born to follow or lead? Relevance of Leadership Training in Schools



“We can’t all be heroes because somebody has to sit on the curb and clap as they go by”-Will Rogers, US Humorist and showman.

The conventional thinking is that some people are born to lead while majority are born to follow. It may be true that in entertainment industry and sports, all can’t be heroes. The industry can thrive only if there are a few heroes and more admirers.

In business, politics, government, teaching, industry, medicine and several other professions, some people are chosen to lead while most people refuse to take any initiative or are unable to get opportunities to show their leadership qualities.

The first lessons

The first lessons in leadership should naturally start from schools. However, teachers tend to favor or hand pick certain students with communication skills and good physical attributes to take the lead in many activities in school. This leaves the majority of the other kids to remain in the periphery and get typecast as ‘average’ lacking initiative and unable to take the lead in activities.
Even as the school systems in India tend to create more followers than leaders, they do have certain programs or activities that inculcate leadership and responsibility towards others.

#National Cadet Corps (NCC):
The National Cadet Corps (NCC), an India government initiative is aimed at building a spirit of adventure, comradeship and leadership qualities in school and college going children. The NCC was formed in 1948 as per The National Cadet Corps Act in 1948 in view of the requirement to build a strong armed forces to protect our borders after the Kashmir war of 1948. NCC cadets are inculcated the values of discipline, service and responsibility. They engage in social service, adventure activities such as trekking in forests, mountaineering learn new skills such as flying an aircraft.  The minimum age for enrolment into junior division is 13 years and senior division is for those who have completed plus two. There is no compulsion to join the military service but NCC cadets get preference for selection to armed forces.

The intention of NCC is laudable and they do create a core team of healthy, skillful and resourceful students with leadership and communication skills. However, not all students are capable of enrolling in NCC considering the rigorous training schedules and health requirements for the program. Not all schools and colleges have NCC units and therefore, the scope of the national program does not reach the entire student community.
#Debating Clubs, Arts Club, Drama Clubs, Environment Clubs
Many schools and colleges have clubs to promote talent – it could be debating clubs, drama clubs, arts club, nature clubs and so on. The intention is to create group activity and promote skills of students. Most often they are formed to groom students for inter-school or college competitions and the ratio of students active in such clubs may be small compared to the total number of students.

# Camping and trekking
In School Annual Reports, principals highlight the annual leadership programmes organized for students which may involve camping, trekking activities in a hill station or forest under the guidance of teachers and resource people drawn from the armed forces or the Forest Department. It is no doubt a great experience and learning opportunity for children but again only about 20-25 students become part of the event due to infrastructural and logistic issues.

# Leadership lectures
Many schools said they organize leadership lectures by eminent personalities drawn from business, policy making and industry to motivate students. They tell their story and also motivate the students to be pro-active and be innovative in doing things. Mostly it could be about what they should be doing once they complete the studies and think of choosing a career.

#The Leader in Me program
Schools are heavily oriented towards academics with team activities and life skills seen as extra-curricular activity. When teachers and parents emphasize the academics above other skills, their worry is about finishing the lessons on time and students getting adequately prepared for examinations.

The Leader in Me
program now implemented in about 3000 private and public schools in 50 nations is refreshingly different. It is based on Stephen R Covey’s best seller ‘The 7 Habits of Highly Effective People’.  It considers each child as a leader and helps them to be proactive, take initiative, responsibility for whatever they do. In short, leadership element is built into all activities done at school-whether it is an academic project, cleaning the classroom, planting trees or organizing a sports or cultural event.

The idea germinated in the mind of Muriel Summers, Principal at AB Combs Elementary School in Raleigh, North Carolina. Faced with falling number of student enrolments and possible degrading from a ‘magnet’ school to a traditional school, Muriel Summers approached Stephen Covey after a presentation of his 7 Principles at an event in Washington DC in late 1999 with the idea of implementing them in schools. Till then it was believed that his 7 habits were effective only for teenagers, employees, managers and professionals.  Muriel was talking about implementing his concepts to children as young at 4 years.  (In USA magnet schools were set up to have offerings that would attract student beyond the district in which they were situated).

Muriel’s success story was later chronicled by Stephen R Covey himself in another of his best-seller, The Leader in Me: How School and Parents Around the World are Inspiring Greatness, One Child at a Time published by Simon & Schuster, London.

Every Child a leader

In Leader in Me program, every child is considered a leader. They are encouraged by the parents and teachers about being pro-active, importance of time management, getting along well with others, taking responsibility for their action and behavior and setting goals. A visitor to A B Combs School notes that what is remarkable about the school is that teachers are hardworking and empowered. Students are given leadership roles and many decisions are made by students and not teachers. 
Andrew Cherng, co-founder of Panda Express, a large Chinese restaurant chain serving Chinese food in USA, reported about an interaction with students of AB Comb Elementary School. He talked to students about the things that impressed him at the school- it was a lengthy list. But at the end of it, a student stood up and politely asked, “Mr Cherng,you have told us about the good things you are doing at our school, but what about the ‘deltas’? You know… the things we need to do better.” This kid, a third-grader was serious about making further improvements and showing remarkable leadership skills, notes Andrew Cherng.
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7 Habits in the Classroom

1.Proactive
Take the initiative and not wait to be told to do things. Accept responsibility for your behavior and actions in the classroom.
2,Begin with the End in mind
Set your goals and targets in the beginning and start your work. It should be in conformity with school’ vision and values
3.Put first Things First
Prioritize important tasks and do them first. You must say ‘no’ to things you shouldn’t do.
4,Think Win-Win
Respect for others wants and needs and create a win-win situation when conflicts arise
5,First Seek to understand, then understood
Listen and understand the feelings of others before you voice your ideas. Look into the eyes of others when you talk.
6.Synergize
Learn the strengths of others, involve them in group activities and collaborate to find solutions and solve problems
7.Sharpen the Saw
Pay attention to your health, eat right and do physical exercise. Interact with and learn beyond 
school. Try out meaningful ways to help others.

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Benefits of Leadership programs
By convention schools were expected to focus on academics with social and life skills to be learnt either at home or elsewhere.  In an ever-changing globalized world, where uncertainty rules with respect to business, jobs and political environment, intelligence quotient or academic scores may not help our students to survive. As Muriel Summers notes-“ If we are putting all our efforts on the almighty test score alone, I am quite afraid that we are going to create a generation of children who know how to do nothing but take a test well.”

All the leadership programs that are implemented in Indian schools such as NCC, trekking, adventure programs, club activities have a value in itself but do not involve all students and therefore limited in scope. Even sports and annual day functions are organized by teachers and leave out majority of the students from participation. Most children may have to go to finishing schools or attend special courses to improve communication skills, leadership skills and training to improve their motivational skills.
The Leader in Me program implemented right from Kindergarten level integrates leadership component in all activities done by children. It is implemented through posters, games, stories, toys, poetry, drama, assignments. When important events are held the students themselves line up and greet the visitors. They look up adult in the eyes while they greet them, writes a visitor at A B Combs School.

According to Dr Chantel  Ishola, who did a study of Leader in Me for his research work, the program helps develop lot of skills associated with the 7 habits-Politeness, Independence, helpfulness, responsibility, helpfulness, ambitiousness, self-control and respect.

The best part of Leader in Me is that it does away with comparison and competition but lays emphasis on improving personal records by having a data notebook that keeps track of all their activities from the beginning of the year.


To get best results, both parents and teachers should be involved in leadership activities as they should practice the principles learnt at school in all activities at home also. When there are too many activities to choose from, let the child decide what to but narrow down the options for them. They can be involved in small jobs, take part in decision making, finances and looking after siblings. The success of Leader in Me is that leadership is not seen as a position but as a way of living and leading one’s  own life.

Tuesday, June 13, 2017

A Shipping Magnate on the Mentoring Deck

Twenty-seven years ago, just like any other Malayali Ajai Joseph flew to Dubai to try his luck on any job that will come his way. He got a secure, comfortable job at Ministry of Health as an X-Ray technician with 5000 dirhams per month with lot of allowances. But he chose to work for a logistics firm for three years at a much lower salary much against the wishes of his uncle and aunt working in the Health Ministry.

There after he became partner in an Arab sponsored firm having a Briton and a Malayali as co-partners that was focussed on air cargo business with just three people. Ajai set up the shipping logistics division which became profitable. Once huge revenues started coming that’s when the Arab sponsor took over the company unexpectedly.

Undeterred Ajai teamed up with the Malayali promoter to start a new logistics firm. In 10 years, the company had grown and had 500 employees worldwide, with operations in India, Dubai, Qatar, Canada, Bahrain Pakistan, Kuwait but he subsequently fell out with the partner after differences cropped up about handling of finances, debt, inducting new investors and other issues.

Following the split with his partner in 2004, Ajai got the Indian operations which had to be totally revamped and subsequently set up a new company in Dubai on his own which he sold three years later to a Kuwaiti multinational firm for a huge sum.

Looking back, Ajai Joseph, Chairman and CEO of Consolidated Shipping Line (P) Ltd in Kochi is happy as logistics industry is recession proof as there is demand for movement of goods even in times of war and natural calamities. He finds time to do corporate mentoring and entrepreneurship development activities too.

He shared his views on investing and entrepreneurship:

#When should someone think of becoming an entrepreneur?

Preferably when you are a bachelor. You may have to forego your job and if the business doesn’t succeed you can always try for another job. Whereas, if you are married and children are studying, a loss in business can be devastating. When I was working, I used to team up with a friend working in an ice cream company in the spare time to sell readymade garments. After sometime, we stopped because it was quite tiring and went into full time business. But my friend continues to work for the same Ice-cream company 27 years later and every time I see him he regrets his decision. I had told him long back, if you can’t take a risk at a young age, you can’t do it possibly 25 years later.

#Is entrepreneurship for everyone?

Definitely not. Your success as an entrepreneur depends on risk taking. It accounts for 50% of your success. However, if you are a natural risk taker, you should be cautious. The first step is to have a proper project report. When you have a business idea, you tend to think positively and avoid the negative thoughts. If you spend Rs 1 crore in the first year and your revenues are only 50% of it and in the second year you have the same costs and your revenue is Rs 75 lakh, do you have the financial strength to bear this shortfall? Be conservative about revenues because you never know whether it will come, but cost projections will be achieved 100% or even more.

#What all safeguards a prospective entrepreneur should take?

In the beginning, it is natural to save costs wherever possible but there are certain compromises that you shouldn’t make. For eg. You need a good accountant to not only to manage costs but also revenues when it starts coming. Most people get the best marketing people but hire an average accountant. It can prove to be a disaster. If possible have all the key departments in place from day one- Marketing, Finance, IT, HR and legal so all systems are processes are ready when the business starts to grow.

#Is it advisable to do partnership business?

I would say it is not advisable to do partnership business. If ever you do, have three partners instead of two. If differences of opinion crop up between two partners, the third can person can mediate. Set out all the terms and conditions for partnership foreseeing all possibilities. It should cover operation of bank accounts, debt management, what value each will bring to the company, cheque authorisations, appointments and so on.


#How do you train yourself to overcome setbacks in business?

If you are involved 100% in the business, no setbacks can stall your growth. I used to go to the customs office for import-export licenses, open LoC (letter of credits), stand in queue for shipping clearances, go to ports to oversee loading of cargo into ships and so on. When you are aware of all the procedures in your business, no one in your company or outside can mislead you. It also helps when you suffer setbacks and has to start all over again.

# Is it wise to diversify once you succeed in a business?

I would advise to diversify with caution. You shouldn’t get into a business which isn’t your core competency and end up making losses on your flagship business too.

#Is it easier to work or do business?

People think it is nice to be your own boss. But it is not. When you are an employee, you get your salary whether the company is profitable or not, you have leave privileges or try another job. You can go for vacations or holidays. In business, you have to think of salary payments, sales, regulatory issues, payments to suppliers and so on.  The moment you think of a vacation, some important client may visit you at short notice and all your plans go awry.

(For republishing, syndication of this interview mailto: sreekumsree@gmail.com.)